Help

Getting things done

The questions that come up most often, and where to go for each.

I want to attend an event

Browse the programme calendar and register from the event you want. Registering with an account means the meeting link is sent to you automatically once the technical team has verified it, and you get any materials the coordinator shares.

I want my institution to host

Create an account, then apply for a space from your account area. A Head of Programs reviews applications; you will be notified either way. Once approved you become the coordinator for that space and can start submitting proposals.

I am a coordinator and my proposal is stuck

Open the proposal from your dashboard. Approved events have a preparation page that shows all six steps, which ones are done, and which one is currently waiting - on you, on a Head of Programs, or on the technical team. Anything waiting on you is marked in terracotta, both there and on your dashboard.

The most common blockers are an event design that has not been submitted yet, and a meeting link that has not been verified. Registration does not open until both are done.

I cannot get into my account

Use password reset and follow the link in the email. If you are already signed in and simply want a new password, change it from your account settings instead - you will need your current password.

Something here is wrong

Space details, user roles and network settings are managed by administrators rather than edited directly. If your space, role or contact details are wrong, contact an administrator and they can correct it.